Aegean Electronics’ relation with its customers never fades out. We have set up, and we pay special attention on its retention, a whole distributorship network around Greece, who not only sell our products, but they are able to support them at every level, from the installation to even send it back to our service house for repair. The warranty terms provided by the manufacturers we represent are some of the most competitive and flexible in the marketplace, with the prospect to meet even marginal requirements.
But centrally also in Aegean Electronics directly, we are supporting all the distributed systems and equipment to our customers, securing firstly the quality we deliver. But we’re keep staying by the side of our respected customers in technical matters providing the support at every level: installation, maintenance, repair, warranty, replacement. Most of our customers already know and enjoy it that we’re always one phone-call away and that they can directly contact their personal account keeper within Aegean Electronics. Most important is, however, the fact that every single customer has the ability to raise an enquiry 24hours a day, 7 days a week, independently the subject, sending a message to our email address and a representative of ours will contact him/her the soonest possible.
The value we add on our products and services we deliver is the After Sales Total Support. This is our most significant competitive advantage that distinguishes us in the market.